Returns & Exchanges
At S+S Hair & Beauty, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unopened and unused beauty products in their original packaging.
Initiate Your Return
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Carefully pack the unused items in their original boxes, ensuring all seals are intact to qualify for a full refund or exchange.
Ship to S+S Hair & Beauty
Affix the provided shipping label or use a tracked courier service to send your package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing